Training Campaign Audiences

This is an in-depth guide on how audiences work for training campaigns and what options are available.

Fixed Audience:

In a fixed audience, you can choose the exact users who will be included in the campaign by using the filters, Select All function, or selecting users individually. As users are selected, they will appear under Selected Users to the right of your screen. This list will not update as users are added to Phin. Any user who is removed from the platform or slept will no longer be assigned training courses.

 

Users may be added to the audience list after the campaign is created.

Dynamic Audience:

In a dynamic audience, you choose a filter to specify users that will be included in the campaign. Any users who are added to your Phin tenant that match this filter will be included in the campaign.

 

Dynamic Audience Filter Types:

- Full Company: This will match all users in the company.

- Department: This will match all users who have a department name field matching the name chosen in the Audience Builder.

- Supervisor: This will match all users who have a supervisor email field matching the email chosen in the Audience Builder.

Notes:

For continuous campaigns, the audience can only be configured after creating the campaign. See this article for more info on that: https://www.phinsec.io/knowledge/how-to-configure-continuous-training-campaigns