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Answering MSPs' Top 5 Client Questions — Security Awareness Training Edition

Delivering top-tier IT services requires collecting data from your clients, and it's only natural they'd want to know how you're protecting that valuable information. Part of your answer may involve proactive security awareness training — depending on your clients, your contract might even mandate this ongoing education as part of your information security program. Here are the top five questions your clients might have about security awareness.

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Why Security Awareness Training Matters

The past decade has seen a dramatic upheaval in information security. The volume of malware attacks worldwide jumped from the millions to the tens of billions. Small, disjointed threat actors banded together to create ransomware and Ransomware as a Service (RaaS) firms which are highly organized and highly profitable, driving a multi-trillion-dollar global cybercrime industry. Businesses can—and do—spend hundreds of thousands to millions of dollars on infrastructure and services to thwart cyberattacks. If not paired with an effective cybersecurity awareness training program, that spending may amount to nothing more than security theater. Jump To: Risks of Avoiding Security Awareness Benefits of Cybersecurity Awareness Building a Proactive Defense Why Training Matters to Clients

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